Receive VIP gifts in April 2022
1. VIP LEVEL SYSTEM – CONDITIONS TO ACHIEVE AND MAINTAIN VIP LEVEL
(Unit: point – 1 point = 1.000 VNĐ = 0.044 USD)
| VIP name | Cummulative recharge within the last 180 days | Maintain/month |
|---|---|---|
| VIP Diamond | 100,000 | 10,000 |
| VIP Gold | 50,000 | 5,000 |
| VIP Silver | 10,000 | 1,000 |
*After reaching the VIP level according to the cummulated points, at each month’s summary time, the maintained recharge account reaches which VIP level will receive benefits at that VIP level.
2. BENEFITS OF EACH VIP LEVEL
Note: Some benefits will change depending on the game status and game features at the present time.
| No. | BENEFIT | VIP Diamond | VIP Gold | VIP Silver |
|---|---|---|---|---|
| 1 | Get a code (or ingame item) when invited to a new game. | √ | √ | √ |
| 2 | Prioritize error handling as soon as possible when sending requests at support.vnggames.com. | √ | √ | |
| 3 | Support login channel switching (only once). | √ | √ | |
| 4 | Get 10 FRIENDSHIP codes every month. | √ | √ | |
| 5 | Receive a fanpage event code if available, according to that event’s feature. | √ | √ | |
| 6 | A customer service phone number dedicated only for VIP customers – not applied for SEA and TH market. | √ | √ | |
| 7 | Considered character support (if possible) when being hacked. | √ | √ | |
| 8 | Communicate directly with VIP customer service staff via VIP number – not applied for SEA and TH market. | √ | ||
| 9 | Participate in VIP customer gratitude events (if there’s any). | √ | ||
| 10 | Receive birthday gifts ingame or outgame, depends on that game’s feature. | √ |
3. ANNOUNCING VIP LIST AND REWARDS
Giving rewards: From April 1, 2022, 180 days earlier. Maintain in March eligible to receive CODE.
Receive CODE: CLICK HERE
=> Qualified customers will be sent an announcing email. If customers have not received the email, they can contact the customer service channel to register at section 4.
4. UPDATE CONTACT INFORMATION WHEN REACHING VIP LEVEL
You can CLICK HERE to provide your contact information in order to receive better support and caring from VIP Customer Service department when your account reaches VIP level.
VIP Customer Service phone number: XXXXXX
If you have any questions about the program's information, please send a request at the page support or VIP phone number (tab PRODUCT SUPPORT/Report a product error) for detailed information.
